While the pool is meant to be fun for all, rules do exist!
Height Restriction: All kids under 3'9" must be in the kids' pool area. Kids 3'9" and over can go to the shallow end of the "big" pool, and once they pass the swim test, use the deep end.
Children in Wading Pools: MUST be accompanied/supervised by a an adult (21+) at all times .Toddlers and babies ARE permitted to use this part of the facility during the morning 10a-noon time slot if accompanied by a parent or guardian.
Health and Safety Inspections: This is a vital part of our Aquatic operation. During this time, the water chemistry is tested and adjustments are made if necessary. This time is also used for In-Service Training for the staff.
Frequently Asked Questions (FAQs)
Why do I need to take my pool cover-up/t-shirt/clothes off and enter the pool in only a swimsuit? All those entering the pool deck must be in proper swimming attire, regardless of whether or not you plan to get in the pool. While it may seem like an inconvenience, this rule is in response to sanitation concerns and repeated occurences of pool-goers getting in the pool wearing street clothes, resulting in major health and sanitation concerns.
- The Rec & Parks team will enhance customer service training for the Pool staff, as the current pool attire policy is not being administered correctly.
- This is a tricky issue and Rec & Parks is working to find the right balance, as when the policy was loosened individuals entered the pool in full clothing.\
- The policy does NOT require individuals to remove all clothing except bathing attire to enter the pool deck
- Patrons ARE permitted to wear cover-ups or shirts/shorts so long as bathing attire is included. Sheer wraps or sarongs will be allowed so long as it is obvious they the patron has a swim suit on underneath.
Does the pool accept credit cards? No, the pool does not accept credit cards.
Are strollers allowed into the pool area? Yes, strollers are allowed on the pool deck
Why does the pool stop allowing people in at times? A number of reasons actually: 1)the pool's capacity is 300. Once that amount of people is reached the pool legally cannot allow anyone else in until others leave. 2)scheduled health and safety inspections - people will be asked to leave during these times. Your patience is appreciated 3) Because we staff multiple pools across the city, the pool sometimes lacks the amount of staff required to admit the full 300 people. At these times, the amount of entrants will be cut off in relation to the amount of staff to assure safety for those that are admitted.
If you have a season pass, do you have to get in line or can you bypass the ticket line and go straight to the ticket collector? Those who hold a season pass do not need to line up in the ticket line, but rather can go straight to the ticket collector. Please note that once the pool hits capacity no one can be admitted, regardless of season pass status. Currently, the pool is working on acquiring partitions to help direct people through the ticket window and to the door, as well as create a second line for season pass holdes, with the hopes of making the system clearer and more efficient.
What is Baby Country Club? Normally, the height restriction means wee ones (under 3'9") are only allowed in the wading pool, but during BCC parents/guardians may take their tot with them into the main pool.
The Rec & Parks management team is committed to maximizing this excellent asset in our community. This will only happen with our community's ongoing help and positive engagement. If you have questions or concerns, please reach out to Rec & Parks directly, or the pool manager, Nikki Cobbs at NikkiCobbs@baltimorecity.gov